Add multiple users
Multiple users can be added through the update of your database. You need to send the new user database to your Customer Success manager, who will take care of the update.
Add one user
Users can be added manually by Administrators into the database.
In order to do that, you have to go on "Organization" and "Users" tabs. Then, you click on New action > Add a user.
You will lend on the page below which allows you to fill in information regarding the new user.
For an employee, the role to be selected is Employee.
The « Profile » section allows you to attach attributes to the user (BU, Department, Service, Team...)
Afterwards, you can save the modification by clicking on "Save" at the bottom of the page.