Feedback! It is very important to take the time to share the results of your campaigns with your employees. As a vector of transparency and trust, an employee who is informed of the results and the actions taken will be much more motivated to respond to your surveys in the long term. It means that her/his work is taken into account.
Here are the best practices we recommend:
🕑 After each campaign
- Consult and analyse the results of your scope
- Prioritize the topics to be explored according to the needs of your teams (highlighted in the Home tab)
- Put the figures in perspective with the results of your perimeter with the global results
- Ritualise a moment of sharing and exchange on the results with your teams (block the agendas in advance by sharing the agenda)
- Share the campaign reports by email to your teams (you can download them in PDF or PPT format from the dashboard), and add your "comments" in the body of the email to provide context, your interpretation and the action plan.
🗣 During the feedback session
In video conference or in person:
- Do not hesitate to show the Jubiwee platform as a screen share (useful in particular to show the evolution of recurring questions). This will show them that you have nothing to hide and that you are committed to a TRANSPARENT approach.
- It also allows you to dynamically present the evolution of scores on questions that have been asked several times
Share the results of the campaign (you can use the downloaded report as a basis)
- Starting with the participation rate
- Either question by question; or by a summary of the strengths and areas for improvement raised by the survey.
- Always start with the positive! Illustrating what works is also useful and makes it easier to address the areas to be worked on.
- Be careful with the vocabulary used for the areas for improvement section (Among the respondents, it would seem that... , how can we illustrate this? What do you think?) Ask for an ally to start the debate.
- Dig deeper, bounce around, ask for examples to be as concrete as possible.
- Take notes! This shows your interest in the discussion and will naturally encourage the other participants to express themselves.